Order & Payment

Last updated: February 2, 2026
Who we are: Red Harper LLC, order@redharper.com

Welcome to our store. Our goal is to make ordering and paying simple, transparent, and secure across all markets where we operate.

Quick Summary – How It Works

  1. Add items to your cart and complete checkout.
  2. Pay securely using one of our available payment methods.
  3. Receive an order confirmation by email.
  4. Your order is processed and shipped during business days.
  5. Contact Customer Service if you need help.

Placing an Order
How to Order:

  1. Add products to your shopping cart.
  2. Select size, color, and quantity.
  3. Go to checkout and enter delivery and contact details.
  4. Choose shipping and payment method.
  5. Review and confirm your order.

Once submitted, you will receive an order confirmation email with your purchase details.

Order Processing & Time Zones:

  • Orders are processed Monday–Friday, excluding local public holidays.
  • All order processing is based on warehouse operations in Philadelphia, USA.
  • Estimated delivery dates always reflect your local time zone.

Changes or Cancellations:

  • Orders are prepared quickly, so cancellations may not always be possible.
  • Contact Customer Service immediately if you need to cancel.
  • Orders cannot be changed after placement; items may be returned according to our Return Policy.

Pricing & Currency
Currency:

  • Prices are shown in your local currency, where available.
  • If local currency is not supported, prices will display in a standard international currency (e.g. EUR or USD).

Taxes & Duties:

  • Applicable taxes are shown at checkout.
  • For international orders, customs duties or import fees may apply and are charged by local authorities upon delivery.

Payment Methods
Accepted Payment Options:

Available payment methods depend on your country and may include:

  • Credit & Debit Cards (Visa, Mastercard, American Express, etc.)
  • PayPal
  • Mobile Wallets (Apple Pay, Google Pay, where supported)

All available payment options are displayed at checkout.

Secure Payments:

  • Payments are protected using industry‑standard encryption.
  • Full card details are never stored.
  • Additional bank verification (such as 3D Secure) may be required.

4. Payment Processing
When You Are Charged:

  • Card payments and digital wallets are charged at checkout.
  • PayPal and similar services process payments immediately.

If your payment fails:

  • Double‑check your payment details.
  • Contact your bank for authorization issues.
  • Try another available payment method.

Order Confirmation & Verification
After payment approval:

  1. You receive an order confirmation email.
  2. Some orders may require additional security verification.
  3. Orders may be temporarily paused until verification is complete.

Fraud Prevention
To protect customers, we carry out automated and manual security checks.
Orders may be cancelled if they:

  • Contain incorrect or unverifiable information
  • Are flagged by our security systems

If an order is cancelled, you will be notified and fully refunded.

Contact Us
For questions about orders or payments, our Customer Service team is happy to help:

Email: order@redharper.com